Rarely are we operating from a system that’s completely broken.
If we’re talking about our communication system, we’re probably not trying to get our message out via carrier pigeon and town crier. At least something we’re doing is working.
When this happens, it’s important to have a few things.
First, the ability to recognize what is actually working.
Next, the understanding and insight to know what to try in the place of what’s not functioning properly.
And lastly, and most importantly, the belief that what you’re doing is ultimately on the right track.
Systems can break and be fixed and change all of the time. Belief helps us make these improvements in the context of how the world is putting pressure on our systems.