I don’t know

“I don’t know” is a perfectly acceptable answer. It shows that you’re not going to make something up just to please a customer.

“I don’t know, let me find out” is an even better response. It demonstrates your willingness to go the extra mile and solve a problem for someone.

When we work in an area where it’s easy to bend the scope of what we know to make ourselves out to be more competent than we are, we’re doing a disservice to those we serve.

It’s ok not to know something. Go find it out.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s